Shipping Policy

At My Fresh Fun, we work to process and ship orders as quickly and securely as possible. Orders are processed on business days, and orders placed on weekends, holidays, or after normal processing hours will generally begin processing on the next available business day. Processing and delivery times may vary depending on destination, carrier availability, order volume, customs requirements, and other circumstances outside our control.

Shipping options and applicable charges are displayed at checkout based on the delivery address and available carrier services. Once an order has been accepted by the shipping carrier, customers will receive tracking information when available. Estimated delivery dates are provided as a convenience and are not guaranteed. Delays caused by carriers, weather, customs authorities, government agencies, incorrect address information, or other circumstances beyond our reasonable control may occur.

My Fresh Fun ships eligible kratom and kava products to customers in the United States and Mexico only where the applicable product may lawfully be sold, shipped, received, and possessed. Product availability and shipping eligibility may vary by state, municipality, country, or other jurisdiction.

Customers are responsible for ensuring that the products they order are permitted at their delivery location. My Fresh Fun reserves the right to refuse, restrict, hold, or cancel an order when necessary to comply with applicable laws, regulations, carrier requirements, customs requirements, payment-provider policies, or internal compliance procedures.

International shipments, including shipments between the United States and Mexico, may be subject to customs inspection, import requirements, duties, taxes, delays, or other government controls. Any applicable duties, taxes, import charges, or similar fees not collected at checkout are the responsibility of the recipient unless otherwise stated.