Privacy Policy

Effective Date: September 9, 2026

This Privacy Policy explains how My Fresh Fun (“My Fresh Fun,” “we,” “us,” or “our”) collects, uses, stores, protects, and shares personal information when you visit www.MyFreshFun.com, create an account, contact us, submit a form, subscribe to communications, request wholesale information, or purchase products from us.

This website serves customers in both the United States and Mexico. Privacy rights and legal requirements may vary depending on your location. We process personal information in accordance with applicable privacy and data-protection laws.

1. INFORMATION WE COLLECT

Depending on how you interact with My Fresh Fun, we may collect:

• Your name, email address, telephone number, and other contact information.

• Billing, shipping, and delivery information.

• Product selections, quantities, shopping-cart information, order history, transaction history, returns, refunds, and related correspondence.

• Information you provide through contact, customer-service, wholesale, order, newsletter, or other website forms.

• Account information, including login credentials or account preferences when account functionality is used.

• Technical information such as your IP address, browser type, operating system, device type, approximate geographic location, referring website, pages viewed, links clicked, session information, and other website activity.

• Cookie, analytics, advertising, and similar technology information where such technologies are used.

• Communications you send to us by email, telephone, website forms, or other approved channels.

• Information necessary to prevent fraud, verify transactions, comply with applicable laws, or protect our customers and business.

Please do not submit medical records, diagnoses, prescriptions, Social Security numbers, government identification numbers, complete payment-card numbers, bank-account credentials, passwords, or other highly sensitive information through general website forms or ordinary email unless specifically requested through an authorized secure process.

2. HOW WE COLLECT INFORMATION

We may collect personal information when you:

• Visit or interact with www.MyFreshFun.com.

• Create or use a customer account.

• Place or attempt to place an order.

• Submit a contact, inquiry, wholesale, newsletter, or customer-service form.

• Communicate with us by email, telephone, or another approved communication channel.

• Request an invoice, payment link, refund, return, replacement, or other transaction-related assistance.

• Complete a transaction through an authorized payment provider.

• Participate in a promotion, survey, customer-feedback request, or other voluntary program.

• Accept cookies or similar technologies.

Certain technical information may be collected automatically by Wix and other authorized website, analytics, security, payment, or technology providers.

3. HOW WE USE YOUR INFORMATION

We may use personal information for legitimate business purposes, including:

• Processing, confirming, fulfilling, and delivering orders.

• Responding to customer questions and requests.

• Creating and maintaining customer accounts.

• Preparing and sending invoices or secure payment links.

• Confirming payments and processing refunds or adjustments.

• Providing customer service and order support.

• Providing tracking and delivery information.

• Responding to wholesale and business inquiries.

• Maintaining transaction, accounting, tax, and business records.

• Detecting, investigating, and preventing fraud, unauthorized transactions, abuse, security incidents, and other unlawful activity.

• Protecting our website, customers, employees, service providers, and business.

• Improving our website, products, customer experience, and business operations.

• Analyzing website traffic and performance.

• Complying with applicable legal, regulatory, tax, accounting, customs, payment-processing, and law-enforcement requirements.

• Establishing, exercising, or defending legal rights or claims.

Where permitted by law and, when required, with your consent, we may also use your contact information to send promotional communications, product announcements, educational information, special offers, or other marketing messages.

You may unsubscribe from marketing email communications at any time by using the unsubscribe option contained in the communication or by contacting us at info@myfreshfun.com.

Unsubscribing from marketing communications does not prevent us from sending transactional or service-related communications concerning an existing order, account, payment, refund, legal notice, or customer-service matter.

4. PAYMENTS

Payments may be processed through authorized third-party payment processors, merchant-service providers, invoicing platforms, banks, or other financial-service providers.

My Fresh Fun does not intentionally collect or store complete payment-card numbers, security codes, online-banking credentials, or complete bank-account credentials through ordinary Wix website forms.

Payment providers process payment information through their own systems and in accordance with their own privacy policies, terms, security procedures, and legal obligations.

We may receive limited information concerning a transaction, such as payment confirmation, payment status, transaction identification numbers, payment method type, billing name, billing address, or limited card information such as the final digits of a payment card.

5. HOW WE SHARE PERSONAL INFORMATION

We may disclose personal information when reasonably necessary to operate our business, provide requested products or services, or comply with applicable law.

Recipients may include:

• Wix.com and related service providers that provide website hosting, forms, customer-management tools, ecommerce functionality, security, and related website services.

• Merchant-service providers, invoicing companies, banks, and payment processors.

• Shipping carriers, logistics companies, customs brokers, fulfillment providers, and delivery partners.

• Email, communications, customer-service, analytics, website-security, fraud-prevention, information-technology, and other business-service providers.

• Accountants, attorneys, consultants, insurers, and other professional advisers.

• Government, customs, regulatory, judicial, tax, or law-enforcement authorities when disclosure is required or permitted by applicable law.

• A purchaser, successor, investor, financing source, or other appropriate party in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, subject to applicable legal requirements.

We do not rent personal information.

We do not knowingly sell personal information for monetary compensation.

Certain website technologies, analytics providers, or advertising providers may receive technical or online activity information. Depending on applicable privacy law and how particular technologies are configured, some disclosures may be legally characterized as “sharing,” targeted advertising, cross-context behavioral advertising, or another regulated activity.

Where applicable, customers may exercise legally available opt-out rights through our cookie controls, privacy-request process, or other mechanisms provided on the website.

6. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies, pixels, analytics technologies, local storage, and similar technologies.

These technologies may be used for:

• Essential website operation.

• Website security and fraud prevention.

• Shopping-cart and checkout functions.

• Remembering preferences.

• Maintaining sessions or account functionality.

• Measuring website traffic and performance.

• Understanding how visitors interact with our website.

• Analytics.

• Advertising or marketing where permitted by law and enabled.

Where required, you may manage nonessential cookies through the cookie-consent or privacy settings provided on the website.

You may also restrict cookies through your browser settings. Disabling certain cookies may prevent some portions of the website from functioning correctly.

7. INTERNATIONAL AND CROSS-BORDER DATA TRANSFERS

My Fresh Fun serves customers in the United States and Mexico and uses service providers that may operate in multiple countries.

Personal information may therefore be stored, accessed, processed, or transferred in the United States, Mexico, or other countries where our authorized service providers maintain operations or infrastructure.

Privacy and data-protection laws may differ between jurisdictions.

Where required by applicable law, My Fresh Fun will take reasonable measures regarding international transfers of personal information and will require authorized service providers to process information for appropriate business purposes and subject to applicable contractual or legal protections.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business and legal purposes.

Retention periods may depend on factors including:

• The nature of the information.

• The existence of an active customer account.

• Transaction and order history.

• Tax, accounting, financial, customs, and regulatory requirements.

• Fraud-prevention and security needs.

• Customer-service requirements.

• Contractual obligations.

• Pending disputes or legal claims.

• Applicable statutes of limitation or other legal requirements.

When information is no longer reasonably required, we may delete, anonymize, aggregate, or securely dispose of it, subject to applicable legal and technical requirements.

9. INFORMATION SECURITY

We use reasonable administrative, organizational, physical, and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, destruction, or loss.

We also rely on established third-party providers for website hosting, payment processing, security, and other technology functions.

No website, communication network, electronic transmission, payment system, or data-storage system can be guaranteed to be completely secure.

Accordingly, My Fresh Fun cannot guarantee absolute security.

Customers should protect their account credentials and should not send passwords, complete payment credentials, banking credentials, or other highly sensitive personal information through ordinary email or general website forms.

If you believe your account or information has been compromised, contact us promptly at info@myfreshfun.com.

10. YOUR PRIVACY RIGHTS

Depending on where you reside and the laws applicable to you, you may have rights concerning your personal information.

These rights may include the ability to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate or incomplete information.

• Request deletion or cancellation of personal information where legally appropriate.

• Object to or restrict certain processing of personal information.

• Revoke consent previously provided where processing is based upon consent.

• Request information concerning how your information has been used or disclosed.

• Request a portable copy of certain personal information where applicable.

• Opt out of certain forms of targeted advertising, sharing, or other processing when such rights are provided by applicable law.

• Limit certain uses or disclosures of personal information where applicable.

• Stop receiving promotional or marketing communications.

Some rights are subject to legal exceptions. For example, we may be required or permitted to retain certain information for transaction records, taxes, fraud prevention, regulatory compliance, disputes, contractual obligations, or other lawful business purposes.

11. PRIVACY RIGHTS FOR CUSTOMERS IN MEXICO

Customers in Mexico may, subject to applicable law, exercise rights of Access, Rectification, Cancellation, and Opposition commonly referred to as ARCO rights.

These rights generally include:

ACCESS:
Request information concerning personal data we maintain about you and the manner in which it is processed.

RECTIFICATION:
Request correction or updating of personal information that is inaccurate, incomplete, or outdated.

CANCELLATION:
Request cancellation or deletion of personal information when legally appropriate, subject to applicable retention requirements and exceptions.

OPPOSITION:
Object to certain processing of personal information where legally permitted.

You may also request revocation of consent or limitation of certain uses or disclosures where provided by applicable law.

To submit a privacy request, email:

info@myfreshfun.com

Subject Line:

PRIVACY REQUEST – MEXICO

Please provide your name, contact information, a description of the right you wish to exercise, information sufficient for us to locate the relevant records, and information reasonably necessary to verify your identity or authority to act on behalf of another person.

We may request additional verification where reasonably necessary to prevent unauthorized access to personal information.

12. PRIVACY RIGHTS FOR CUSTOMERS IN THE UNITED STATES

Privacy rights in the United States may vary depending on the state in which you reside and whether a particular law applies to My Fresh Fun.

Where applicable, you may have rights to request access, correction, deletion, or portability of certain personal information or to opt out of certain regulated uses or disclosures.

To submit a U.S. privacy request, email:

info@myfreshfun.com

Subject Line:

PRIVACY REQUEST – UNITED STATES

Please include your name, contact information, the nature of your request, and information reasonably necessary for us to locate your records and verify your identity.

We will not unlawfully discriminate against a customer for exercising an applicable privacy right.

Certain requests may be denied or limited when permitted by law, including when information must be retained to complete a transaction, comply with legal obligations, prevent fraud, maintain security, exercise legal rights, or meet another legally recognized exception.

13. IDENTITY VERIFICATION

Before fulfilling certain privacy requests, we may take reasonable steps to verify that the person submitting the request is the individual to whom the information relates or is legally authorized to act on that individual's behalf.

Verification procedures may vary depending on the nature and sensitivity of the information requested.

We will request only information reasonably necessary to verify the request.

14. CHILDREN AND AGE RESTRICTIONS

This website and My Fresh Fun products are intended for adults.

Customers must be at least 21 years old, or satisfy any higher minimum age required by applicable law, to purchase My Fresh Fun products.

We do not knowingly collect personal information from individuals under 21 through product-purchasing activities.

If you believe an individual under 21 has submitted personal information to us, please contact info@myfreshfun.com so that we can review the circumstances and take appropriate action.

15. MARKETING COMMUNICATIONS

If you voluntarily subscribe to marketing communications, we may send information concerning products, announcements, promotions, educational content, or other My Fresh Fun communications.

You may unsubscribe at any time through the unsubscribe link contained in an email or by contacting:

info@myfreshfun.com

We may retain limited suppression information necessary to honor an unsubscribe request.

16. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, social networks, payment services, shipping providers, or other external services.

My Fresh Fun does not control the privacy practices of independent third parties.

When you leave our website or use a third-party service, that provider's privacy policy and terms may govern its collection and use of your information.

We encourage customers to review the privacy policies of third-party services they use.

17. BUSINESS TRANSFERS

If My Fresh Fun or all or part of the business is sold, merged, reorganized, financed, acquired, or transferred, personal information may be transferred as part of that transaction where permitted by law.

Any successor receiving personal information will be required to handle that information subject to applicable privacy requirements.

18. LEGAL DISCLOSURES

We may preserve, use, or disclose personal information when we reasonably believe doing so is necessary to:

• Comply with applicable law, regulation, court order, subpoena, governmental request, or legal process.

• Protect the rights, safety, security, or property of My Fresh Fun, our customers, our service providers, or others.

• Detect, prevent, or investigate fraud, abuse, security incidents, or unlawful conduct.

• Enforce our Terms of Service or other agreements.

• Establish, exercise, or defend legal claims.

19. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements, or privacy practices.

The current version will be posted on this page with an updated effective date.

Your continued use of the website after an updated Privacy Policy becomes effective will be subject to the updated policy to the extent permitted by applicable law.

20. CONTACT US

The business responsible for personal information collected through this website is:

Fresh & Fun, LLC
Operating as My Fresh Fun

Website:
www.MyFreshFun.com

Email:
info@myfreshfun.com

Privacy Requests:
info@myfreshfun.com

My Fresh Fun serves customers in the United States and Mexico.

Questions concerning this Privacy Policy or requests regarding personal information should be sent to info@myfreshfun.com with the subject line “Privacy Request.”